Terms of sales

Terms of registration and reservations: In order to participate in one of our activities, it is mandatory to reserve in advance based on availability.
Registrations can be made by email to contact@terreo-canyoning.com or by phone to +33 (0) 6 78 03 72 40
Your registration will be validated upon receipt of payment of either the deposit or the full amount requested for the service. Methods of payment accepted: Cash, bank checks, ANCV, bank transfers, online payment by credit card or on site.
When registering, you acknowledge having read and accept the General Conditions of Sale.

If you are the subscriber of a group of several people: you must undertake to inform each of the participants of the content of the activities, the conditions of participation and the general conditions of sale.

Our prices include supervision by a qualified professional and the loan of the appropriate equipment, but do not include your transport to the starting point, accommodation, food, drinks or other personal expenses.

Conditions of participation: Our activities are open to all, nevertheless depending on the activities and routes, certain conditions must be taken into account: age limit, height, weight, ability to swim, technical or physical level, being used to the height for abseiling or climbing a via ferrata …

It is also imperative that each participant is in good health and in good shape on the day of the activity. On the other hand, each participant must be attentive and properly carry out the instructions given by the professional throughout the activity.

Knowing how to swim and not being afraid to put your head under water is imperative.

You must not be the subject of a medical contraindication to the practice of the chosen activity.
Important: You are not the subject of a medical contraindication, but you are dependent on special special medical care or treatment, or your state of health requires special attention (back pain, joint problems), you must inform the instructor before the start of the activity.

The activities that we offer you are practiced in an unsecured natural environment: rivers, canyons, cliffs, mountains… It is therefore necessary to be aware of the risks inherent in the practice of these activities.

Audiovisual Property and Image Rights: By participating in one of our activities, you expressly and without restriction accept that your image be used for promotional and advertising purposes on all our “paper” media and our communication tools and modern telecommunications (Videos, Photos, Website, Social Networks), except written request from you, sent by registered letter with acknowledgment of receipt and photo for your identification.
In accordance with Law No. 78-17 of January 6, 1978 relating to computers, files and freedoms, you have the right to access and rectify or delete information concerning you.

Insurance: Terréo Canyoning instructors are insured for professional civil liability. However, this insurance does not replace the individual civil liability of the participant for damage that the participant could cause to himself or to third parties, or which could result from an external natural phenomenon.

The participant is informed that it is their responsibility to take out civil liability insurance which covers them individually for the practice of mountain sports, including search, rescue and repatriation assistance.

Terréo Canyoning is also insured by a Civil Liability contract for the resale of sports activities which covers its liability in everything relating to the organization, sale and resale of supervised sports activities, before the provision of services by independent monitors, on field.

Terréo Canyoning cannot be held responsible for activities reserved with its partners.

Gift vouchers: When purchasing your gift voucher, you acknowledge having read and accepted the General Conditions of Sale. The beneficiary of the gift voucher must contact us 15 days before the envisaged date to ensure our availability.
The gift voucher is valid as a means of payment with Terréo Canyoning. The gift voucher cannot be exchanged for cash or refunded. The gift voucher is valid for 1 years from the date of issue. The gift voucher is payable by credit card, check, holiday check, cash or transfer to the order by the customer.

Cancellations: The balance is returned in full if Terréo Canyoning is informed of your cancellation at least 30 days before the deadline for groups of more than 6 people, or at least 15 days

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